Privacy Policy

We collect only the information needed to process your order and respond to your enquiries:

• Contact details: your name, phone number, and (optionally) email address.

• Delivery details: your city, pincode, and delivery address.

• Order details: the product(s), variant, colour, quantity, and any notes you add.

We use your information solely to:

• Confirm availability, price, and offer eligibility for your order.

• Coordinate delivery or store pickup.

• Provide after-sales support and warranty assistance.

We do not use your data for unsolicited marketing calls or messages.

When you place an order, your order details are shared with our team via WhatsApp and, where configured, a Google Sheets order log used for fulfilment and customer support.

If your order is delivered, your name, phone, and address are shared with our trusted logistics partner for delivery only. We never sell or rent your personal data to any third party.

Order data is stored in our private order log and accessed only by authorised staff. Browsing data may be analysed in aggregate (e.g. via privacy-friendly analytics) to improve the website; it is not linked to your identity.

You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us using the details below and we will respond within a reasonable timeframe.

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.